Information & Knowledge Centres

Increasingly, new information is being created in digital format however there is still a significant amount of physical material, much of it fragile or vulnerable to damage, that can be converted to digital format.

Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.

Published November 12, 2021 The range of resources and services today’s libraries offer continues to expand. As well as the usual digital materials, audio books and access to online databases, many now offer free access to online learning databases like Mango™ for learning languages. Another online learning database Liberty libraries are offering is LinkedIn Learning. It is an easy to access, comprehensive online learning database. It delivers benefits for the organization and the organization’s staff. Better yet, it reinforces the library as central to the access of information and learning, and now LinkedIn Learning integrates with Liberty.

Providing real-time support is an important part of customer service for all companies. The emergence of the live chat feature by library software vendors is making customer support even more effective. It provides their customers with the advantage of access to real-time support without having to wait on the phone, or wait for an email reply to a query.