Information & Knowledge Centres

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For Knowledge and IT Staff, ensuring the security of the operating systems they use and the data they manage is their most important responsibility. From their organization’s operating systems to software like integrated library systems (ILS), they are all about protecting user privacy and the organization’s data. Despite the best intentions, security gaps can result. No one is perfect and we all need help sometimes. With that in mind, Softlink IC would like to share with you what we believe are the 5 top possible security sins that could be committed!
In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners. Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!
In the ever-evolving landscape of legal libraries, the integration of advanced library management software is emerging as a crucial element in modernizing these knowledge hubs. With legal professionals grappling with increasingly complex research demands, selecting the right Integrated Library System (ILS) is becoming essential. This blog explores seven key features of an ideal law library management system.
In today’s digital age, digital collections have become more essential than ever. They allow us to preserve, store, and access different types of digital objects. Our recent webinar highlighted there are many types of digital collections that serve different purposes. These include digital archives, digital libraries, databases, digital publications, text corpora, and digital repositories. The focus of our webinar was on digital repositories.
Since 1996, AIT has been crafting innovative, secure, and adaptive library management solutions for public and special libraries. And now, as part of Softlink Information Centers (IC), the innovation continues with August’s Astria release, joining other products you know and trust, like Liberty Digital and illumin.
Softlink Information Centers (IC) recently attended the Canadian Association of Law Libraries (CALL) Conference, held from May 25–28, 2025, at the Westin Calgary. The sunshine and good weather held out for a great week of conversations, networking, and sharing ideas with the Canadian legal information community. 
Research libraries have always been centers of knowledge and innovation, but the role they play today is vastly different from what it was even a decade ago. As the research landscape grows more complex, combined with rapid digital transformation, traditional systems can no longer keep up. To meet these demands, research libraries are transforming. Integrated solutions such as Liberty Digital and illumin, replace outdated systems with flexible platforms purpose-built for today’s knowledge and research management needs.
The digital revolution has transformed the way we access and interact with information. For libraries, knowledge and information centers, this revolution presents a unique opportunity to extend their reach and impact. By digitizing your collection, you can make your resources more accessible and relevant in today’s digital world. Follow these five easy steps to successfully start digitizing your library.
The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.
Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient. Here are five interesting capabilities of Liberty that you might not be aware of:

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