Information & Knowledge Centres
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Insights from Marshall Breeding: Navigating the Future of Library Technology
Softlink Information Centers had the pleasure of hosting a Fireside Chat with Marshall Breeding, a renowned library technology expert, during our Virtual Open Day. The session, expertly hosted by Alyx De La Cruz from our customer care team, offered a deep dive into the evolving landscape of library technology and its implications for special libraries.
Transforming Library Services: Highlights from Softlink’s Virtual Open Day 2024
Softlink Information Centers (Softlink IC) hosted its third successful Virtual Open Day on May 30, 2024. This much-anticipated event brought together library and knowledge management professionals from around the globe, introducing them to the transformative capabilities of our newest solution, Liberty Digital.
Meet Softlink IC at RLUK24: Empowering Research Libraries with illumin
Softlink Information Centers (Softlink IC) is thrilled to be part of the RLUK24 Conference, happening virtually between March 20-22, 2024. This aims to dive deep into the evolving role of research libraries amid the rapid pace of technological advancements, with a special emphasis on Artificial Intelligence (AI) – their conference theme is “New Frontiers: The expanding scope of the modern research library.”
Celebrating 40 Years of Technological Innovations: a Look at Softlink’s Journey
As an industry leader in library management software, Softlink is proud to commemorate 40 years of innovation and customer success in 2023. Our journey began in 1983, a time when the landscape of technology was vastly different from what we know today.
Trending – 6 Blogs to Level Up Your Library
Which are our top blogs? What’s trending? We regularly post a variety of blogs which focus on topics, trends or themes we believe are interesting to both our customers and knowledge center staff everywhere. If you’re a regular to our blog feed, you’d know the topics really do vary.
Fill Your Library with Digital Content!
It’s no secret libraries are evolving, the 21st century is all about digital content in your catalog! Increasingly, libraries are focused on managing digital information.
OAI-PMH – the Library Protocol Everyone is Talking About
The game of Scrabble™ is nearly finished, you’re left with HPQOAPMI and no triple word or triple letter options. That’s why you have a love/hate relationship with it! How are you supposed to come from behind and beat your opponent with those letters? Softlink IC has the solution!
Why a Mobile App is a Must for Library Users and Staff
Mobile devices, especially phones, are the most valuable tool we can think of. They keep us in contact with others and enable us to complete any number of tasks, no matter where we are.
Think Our Current Awareness Feature is Great? You Ain’t Seen Nothing Yet!
Our Liberty library management system customers love the Current Awareness (Interests) feature. But as they know, Softlink Information Centres believes there is very little that can’t be improved or enhanced.
When We Talk About Our Live Chat Feature, We Mean Live Chat
Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!
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