Knowledge center staff know research questions are not just another form of helpdesk, technical, or customer service request. Despite this, many are expected to manage reference tasks with such a system. Softlink Information Centres knows you need the right tool for the right job, which is why we developed the illumin knowledge and reference management system.
So you have decided Liberty is your ideal new library management system. What’s stopping you from taking the plunge? Is it tempting to stick with your clunky old library system because it might be easier than changing it?
Regular contact with your library and information center users is vital. This means keeping them informed of research services, reminding them about their loaned items, or planned events. It reinforces your value to them. Making sure you keep in contact via email is the ideal way to do that. If you use our Liberty Library Management System, it’s a breeze.
Technologies grow in complexity. The number of digital collections in libraries is expanding. Managing the copyright obligation of those resources is a significant task for library staff. Liberty, Softlink IC’s library management system (LMS), includes a Copyright module. It is designed to make it easier for library staff to manage copyright obligations.
Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.
You may have heard the word “blockchain” mentioned in a variety of industries lately, even libraries. So, what do you need to know about it? We thought we’d speak to Softlink IC’s General Manager, John Crook to find out more about blockchain, what it can do, and how it may impact libraries.
