Information & Knowledge Centres

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Softlink Information Centers is excited to introduce Liberty Digital, an innovative platform set to redefine the landscape of library and archive management. Launched at our recent Virtual Open Day on May 30, 2024, Liberty Digital joins our suite of products, which includes Liberty (an Integrated Library System or ILS) and illumin (a research and reference management tool). The best news of all? It’s available now for your library or archive, read on to find out more! 
Softlink Central Europe hosted a Softlink Open Day in Sibiu, Romania, marking the beginning of the 34th National Conference of the Romanian Librarians’ Association which ran from September 3 – 6 2024. The open day was designed to update the library community on the latest updates, features and solutions on offer.
In a world driven by technology, artificial intelligence (AI) is revolutionizing industries, including libraries, information centers, and research teams. While AI streamlines processes, enhances accuracy, and delivers analytics, it also introduces challenges such as data privacy concerns, bias, and the risk of over-reliance on technology. Remember before using AI in your library, information or research center, check your organization’s policies and guidelines, especially when working with sensitive data.
The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.
Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.
Each year, we bring our community together through our User Group Meetings (UGMs) - one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.
Any Liberty customers interested in a free trial of the new AI-enhanced scan function in Softlink IC’s Liberty Link mobile app? Thought you might be.
Examples of artificial intelligence are increasingly common these days. The element of deep learning is still in its infancy. It will provide increasingly great opportunities for knowledge managers, but its early iterations have raised some concerns. Softlink IC, like many others in the library technology space, is watching the evolution of deep learning with great interest.
To paraphrase Ratty’s conversation to Mole, in A. A. Milne’s wonderful Wind in the Willows, Softlink IC’s developers have been “messing about” in artificial intelligence (AI). That’s not to say our developers aren’t intelligent. Certainly, they are clever enough to recognize the importance of artificial intelligence now and into the future.
Artificial intelligence is no longer experimental in libraries. It already supports search, discovery, metadata creation, content analysis, and user services.

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