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Employee Spotlight – Ben

In this spotlight, we’re featuring one of our Software Developers, Ben, who joined Softlink IC in early 2024. Ben works across our library and research management products, where a big part of his role is building new features that help keep our software practical, reliable, and easy to use. Known for his problem-solving approach and dry sense of humor, Ben is an important part of the development team.

Softlink Information Centres’ 2020 Year in Review

As the journey into 2021 begins, Softlink Information Centres looks back at the extraordinary year that was 2020. What a busy, challenging year it was for everyone!
Management - Hairstyle

Softlink’s Customer Community Manager extending Liberty and illumin community connections

After nine years as Professional Services Manager for Softlink Americas, Maida Rubin stepped into a new role as global Customer Community Manager for Softlink’s Information Centres division.
Graphic design - Poster

4 Key Takeaways From the North American Liberty User Group

The free, annual North American Liberty User Group Meeting held on May 13th, was again held online due to travel restrictions. Nonetheless, we were delighted that many of our library customers could join us for an action-packed afternoon despite many commenting they now have Zoom fatigue!

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were - time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Libraries Lead the Way: Inside Softlink IC’s AI Library Challenge

Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) - and the results were surprising.

Softlink IC at IALL 2025: Sharing Ideas and Listening to Law Librarians

Softlink Information Centers (Softlink IC) recently attended the 43rd Annual Course of the International Association of Law Libraries (IALL), held in Houston, Texas, from October 19–23, 2025.

Employee Spotlight – James

In this spotlight, we’re featuring our Development Manager James, who has marked 15 years with the company. James leads the team behind our Liberty, illumin, and Aurora product suites, ensuring the features we deliver are practical, high quality, and aligned with what our users need most. Known for his calm leadership, pragmatic mindset, and sharp problem-solving skills, James plays a vital role in keeping our development team and product direction on course.
screenshot of most popular liberty feature

You’ll Never Guess Our Most Popular Liberty Feature of 2022!

There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual there’s something for everyone, one feature we’ve noticed people are really in love with is our new option to add subpages to the homepage. We’ve seen how this feature has made using Liberty an even better experience than for our users, and their library users.

The Softlink Scoop – Edition 05/2019

A fortnightly round up of library and information centre news and opinions from around the world.

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