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Transforming Library Services – Highlights from Softlink’s Virtual Open Day 2024

Softlink Information Centers (Softlink IC) hosted its third successful Virtual Open Day on May 30, 2024. This much-anticipated event brought together library and knowledge management professionals from around the globe, introducing them to the transformative capabilities of our newest solution, Liberty Digital.

Softlink IC Virtual Open Day – 30 May 2024 Save the date and register now!

Softlink Information Centers Shines at BIALL and CALL Conferences

Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.

Montage v2 Has Arrived: Unlock Better Discovery for Your Users

Here at Softlink Information Centres (IC), we’ve been busy delivering on our promise to release Aurora Montage v2 - right on schedule for the upcoming Aurora Astria launch next month.

New Year, New Goals – 5 new year’s resolutions for your library to start 2024 with a bang!

As the new year unfolds, it’s a great time for libraries to set resolutions for the new year and maximize opportunities for innovation and growth. The always changing landscape of information management calls for strategic goal setting. This blog is a short recap of our recent webinar which delivered five possible resolutions for the new year. And as a bonus, we not only provide 5 ways to start 2024 with a bang, but we’ll also share some essential insider tips to ensure their effective implementation, keeping you on course to achieve your goals.

Access LinkedIn Learning™ Through Your Liberty Library

Published November 12, 2021 The range of resources and services today’s libraries offer continues to expand. As well as the usual digital materials, audio books and access to online databases, many now offer free access to online learning databases like Mango™ for learning languages. Another online learning database Liberty libraries are offering is LinkedIn Learning. It is an easy to access, comprehensive online learning database. It delivers benefits for the organization and the organization’s staff. Better yet, it reinforces the library as central to the access of information and learning, and now LinkedIn Learning integrates with Liberty.

How live chat can benefit librarians!

Providing real-time support is an important part of customer service for all companies. The emergence of the live chat feature by library software vendors is making customer support even more effective. It provides their customers with the advantage of access to real-time support without having to wait on the phone, or wait for an email reply to a query.

4 Tips for Creating a Business Case

Whether your library is large or small, a library that isn’t as efficient as it could be is frustrating. Businesses across many fields use libraries to make their workplace more efficient. But, if they don’t have a Integrated Library System (ILS), there’s every chance it isn’t as efficient as it could be. Are you interested in adding an ILS to your workplace? When you can see the benefits but others can’t, it helps to arm yourself with the right information. By creating a business case, you may succeed in introducing the right ILS to the company you work for.

Are You Committing One or More of These Top 5 Security Sins?

For Knowledge and IT Staff, ensuring the security of the operating systems they use and the data they manage is their most important responsibility. From their organization’s operating systems to software like integrated library systems (ILS), they are all about protecting user privacy and the organization’s data. Despite the best intentions, security gaps can result. No one is perfect and we all need help sometimes. With that in mind, Softlink IC would like to share with you what we believe are the 5 top possible security sins that could be committed!

Librarian Spotlight – a Day in the Life of a Legal Librarian

In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners. Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!

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