Information & Knowledge Centres

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Research libraries have always been centers of knowledge and innovation, but the role they play today is vastly different from what it was even a decade ago. As the research landscape grows more complex, combined with rapid digital transformation, traditional systems can no longer keep up. To meet these demands, research libraries are transforming. Integrated solutions such as Liberty Digital and illumin, replace outdated systems with flexible platforms purpose-built for today’s knowledge and research management needs.
In today’s rapidly evolving world of library and information management, choosing the right Integrated Library System (ILS) can transform your library’s operations and enhance the user experience. This guide will walk you through what an ILS can do for your organization, the key considerations to keep in mind, the must-have features to look for, and the practical steps to make the right choice. And if you pair it with our latest webinar, Time to Switch? How to Know (and Do) an ILS Upgrade Right, you’ll have both the strategy and the confidence to take your next step.
You already know your current system isn’t meeting your needs, but how do you get key decision-makers to see this, and convince them it’s time for a change?
Artificial intelligence is no longer experimental in libraries. It already supports search, discovery, metadata creation, content analysis, and user services.
Monash University English Language Centre is the first to use Softlink IC's new customer support service. Softlink’s Liberty and illumin communities now has a new way to connect with our customer Support teams.
The free, annual North American Liberty User Group Meeting held on May 13th, was again held online due to travel restrictions. Nonetheless, we were delighted that many of our library customers could join us for an action-packed afternoon despite many commenting they now have Zoom fatigue!
As the journey into 2021 begins, Softlink Information Centres looks back at the extraordinary year that was 2020. What a busy, challenging year it was for everyone!
This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were - time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.
Softlink IC was proud to participate in the 39th ANZTLA Conference, held 26-29 November 2025 at The Women’s College, University of Queensland. This year’s theme, “Echoes of the past ... creating stories for the future,” deeply resonated with our mission to support theological and special libraries in preserving knowledge and guiding discovery through innovation.
There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual, there’s something for everyone! We did a quick office poll with the Softlink IC staff about what features to highlight, and we’ve listed our top 5 Liberty features below.

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