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Top Research Team Tools: How illumin and Onelog Save Time and Boost Efficiency

Research professionals face constant pressure to deliver accurate, timely insights under tight deadlines. From managing requests to juggling tools and tracking outputs, the real challenge isn’t just doing the work, it’s doing it efficiently. Success now depends on doing more with less and streamlining tasks to drive results.
Liberty Digital Sign being revealed from behind red wrapping paper

The Future is Near: Liberty Digital is Coming Soon

For over four decades, Softlink has been at the forefront of digital transformation. Softlink was one of the first to offer a Library Management System when libraries were transitioning from card catalogs to computers and one of the first to pioneer web-based systems for library management.

Employee Spotlight – Alex Spencer

Based in Softlink’s Australian office, Alex is a part of our Southern Hemisphere support team. We get to know more about Alex in the latest of our Softlink Employee Spotlights.
Travel - good

Employee Spotlight – Jeovanny Rivera

Jeovanny Rivera, our Technical Services Manager for EMEA and North America, is part of our talented Softlink Americas team. Most of our customers have “met” Jeo on phone calls or video conferences, but in our first Employee Spotlight, we get to know more about this support super hero!
Photo of Callum with Alex the Alpaca

Employee Spotlight – Callum Graham

Meet Callum, he joined our team in 2022 as a developer. He’s based in our Australian offices and we get to know a little bit more about him in the latest of our Softlink Information Centers Employee Spotlight series.
photo of Brent

Employee Spotlight – Brent Vidler

Meet Brent. We get to know a little bit more about Brent, who’s based in our Australian offices in the latest of our Softlink Information Centers Employee Spotlight series.
Photo of Benjamin

Employee Spotlight – Benjamin Grant

Meet Benjamin, he joined our team in 2022 as our APAC Sales Account Executive. He’s fallen in love with both Liberty and illumin and spends his time showing our potential customers how great our products are.
Human - Art

Employee Spotlight – Nicholas Kress

Meet Nick, another one of Softlink IC’s development heroes. He’s a member of our development team based in Softlink IC’s Brisbane office that looks after the development of our Liberty and illumin systems.
Jacob next to Alex the Alpaca

Employee Spotlight – Jacob Devine

Meet Jacob, he’s part of our amazing customer support team, and they’re amazing! Our Support Team members are trained to understand our products inside and out. They are qualified IT experts who understand what personalized service really means. Our support team members are in our offices in Australia, the United Kingdom and United States offering 24-hour support on business days.
Image of Karlos

Employee Spotlight – Karlos Freelove

Meet Karlos, he’s part of our amazing customer support team, and they’re amazing! Our Support Team members are trained to understand our products inside and out. They are qualified IT experts who understand what personalized service really means. Our support team members are in our offices in Australia, the United Kingdom and United States offering 24-hour support on business days.

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