Information & Knowledge Centres

Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.

The Softlink Information Centres #gotknowledge2020 survey, designed to get to know you and our library sector even better, opened in early April. We have been delighted with the response we have received over the last 8 weeks. To all of you, who have already completed our survey, thank you!

While Softlink Information Centres focus on delivering a great product, our secret ingredient is the strong focus we place on delivering an exemplary support experience to our Liberty and illumin customers.

Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.

Our eagerly anticipated #gotknowledge2020 survey is now open. In the spirit of sharing, we are asking for 10 minutes of your time to complete this Softlink IC survey. We understand you are busy, and really do appreciate your time.

Interesting times! Many in the knowledge sector are working from home. Some are still working in their libraries and knowledge centers where limited foot traffic is the current norm. Softlink IC understands you are still busy providing resources services to your users during the lockdown. The need for resources and information services has not stopped. In fact, for many of you, the need for information and research services has increased.

Our Liberty and illumin users are located throughout the world. As a result, Softlink Information Centres has always believed in the importance of having an online presence. Now is an ideal time to remind you of all the ways we are there for you online. We hope it is reassuring, in these uncertain times.

Like many of us, you are probably now working from home with limited physical contact with the outside world. During these challenging times, staying electronically connected is more important than ever.