Information & Knowledge Centres

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The role of technology in library outreach – the library homepage

February 1, 2018

Welcome to the second part of our series looking at the role of technology in library outreach. In this instalment I am focussing on how to make the user homepage of your library management system a more effective component of your outreach programs.

Guest post: Getting creative with library outreach at Alzheimer’s Australia

January 31, 2018

In our latest guest post, Liberty user Stroma Mauritzen talks about how the Alzheimer’s Australia library service has created a vibrant and successful library outreach program through pop up libraries, blogging, a “recommended reading” sticker, and the exciting opportunities they are investigating for the future.

The Softlink Scoop – Edition 14/2018

July 7, 2018

A weekly round up of library and information center news and opinions from around the world.weekly round up of library and information center news and opinions from around the world.

The Softlink Scoop – Edition 15/2018

July 10, 2018

A weekly round up of library and information center news and opinions from around the world.

Employee Spotlight – Dan Webb

May 30, 2018

Based in Softlink’s UK office, Dan is a part of our Northern Hemisphere support team. We get to know more about Dan in the third of our Softlink Employee Spotlights.

Helping Knowledge Teams Work Smarter: illumin’s Latest Upgrades

September 5, 2025

In our most recent post, we went through three of illumin’s most popular features – Advanced Search, Filters, and Pinning Views. But what about illumin’s newest features?

The Softlink Scoop – Edition 11/2019

September 27, 2019

A regular round up of library and information centre news and opinions from around the world.

Scanning for Success: How Using QR Codes Can Transform your Library

August 11, 2023

Are you ready to bring your library to the next level? Look no further than QR codes! As we embrace the digital age, libraries are constantly exploring innovative ways to showcase their services and collections to patrons. These nifty little squares can instantly connect patrons to a wealth of information about the library or knowledge center, events, collections, and so much more - all with a simple scan from their smartphone.

Worth the Wait – London User Group Meeting for Liberty & illumin

October 7, 2022

London, England was the setting for our latest in-person User Group Meeting (UGM), and we were all really looking forward to it. Our UGMs are a great opportunity for us all to catch up. UGMs provide a forum for those attending to meet other Liberty and illumin users and Softlink IC staff.

Ensure Security and Privacy in Your Library System

February 21, 2025

In today’s digital age, security and privacy in library systems are paramount. This guide gives an overview of key security practices in libraries and information centers...