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Why Our Customer Support Team Is Everything to Us

At Softlink Information Centres, you probably know we provide library, knowledge and research management solutions. Our products, Liberty and illumin, are used by hundreds of businesses around the world from some of the largest multi-branch law firms to single branch non-profit organizations.
American Association of Law Libraries - Library

Meet Softlink IC at the 2022 American Association of Law Libraries (AALL) Conference

Softlink Information Centres (Softlink IC) will be at the 2022 AALL conference! It’s going to be a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin. We’ll have members of our team onsite ready to say ‘hello!’. Visit our booth to snap a picture with the very dapper Alex the Alpaca and find out more about Liberty and illumin!
Library - Library management

Virtual Open Day Opens Minds

Softlink IC held our Virtual Open Day on 15 June 2022. We ran sessions across three time zones where registered participants discovered...
Graphic design - Logo

The #gotknowledge 2021 Library Survey is Now Closed!

The Softlink IC #gotknowledge library survey for 2021 closed on the 31st of August. We were delighted that as the month rapidly came to a close, we received a flurry of completed surveys to add to an already record number returned over the last 3 months. Thank you to everyone who took the time to complete our survey, it is greatly appreciated.
Graphic design - Logo

The Softlink IC #gotknowledge2020 Survey Report is Here!

Softlink Information Centres, developers of the Liberty library management system, has always sought to gain an even deeper understanding of the library and knowledge centers and their staff. The management and sharing of knowledge is our common passion.
Medal - Award

Expect Gold Medal Standard Support from Your ILMS Vendor?

Whether you’re training to be a gold medal winning athlete or an integrated library management system (ILMS) Support specialist, there’s more to getting those elusive gold medals than just wanting one.
Exam - Vector graphics

The Future of Library Access and Digital Resources is Now

A significant increase in access to libraries online - their homepage, search options and digital resources was already evidenced prior to COVID-19’s impact. This was borne out by the results of Softlink IC’s #gotknowledge2020 survey.
Computer security - Computers and information technology

5 Reasons Why Your Data is Safe and Secure with Softlink IC

Security awareness, and practices to protect our customers’ library and the organization’s data they manage, is something Softlink IC takes very seriously. In November 2020, we posted a blog discussing the security sins our Liberty integrated library management system (ILMS) customers should be aware of, as they continue to ensure their data is safe.

Celebrating Our Largest Virtual Open Day Yet at Softlink IC!

Softlink IC hosted our successful Virtual Open Day on 8 June 2023, offering sessions across three time zones for registered participants to explore various topics, including:
Montage of Alex the Alpaca at AALL 2023

Law Libraries Take on Boston at AALL 2023!

The American Association of Law Libraries (AALL) Annual Meeting & Conference, a much-awaited event in the legal information community, took place in Boston, MA from July 15 to July 18 this year. Sarah, Jeo, Chandler, and of course Alex the Alpaca, were there ready to welcome delegates at AALL’s biggest conference yet! The team was thrilled to attend and showcase our innovative solutions for law libraries and legal information professionals.

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