Information & Knowledge Centres

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Our Liberty and illumin users are located throughout the world. As a result, Softlink Information Centres has always believed in the importance of having an online presence. Now is an ideal time to remind you of all the ways we are there for you online. We hope it is reassuring, in these uncertain times.
Interesting times! Many in the knowledge sector are working from home. Some are still working in their libraries and knowledge centers where limited foot traffic is the current norm.
Did you expect to love the flexibility of working from home or is it your idea of a nightmare? Have you found that you are enjoying your new work environment but finding it more of a challenge than you expected? Are you juggling other tasks like childcare or home schooling, or tempted to “just do xyz because it is distracting me”?
Many of our Softlink IC customers have taken advantage of our Single Sign On (SSO) module. It makes life so much easier for Liberty and illumin users. It benefits you, your staff, and your library’s users. So what is SSO and what are the benefits of using it as your authentication method?
Softlink Information Centres (IC) would like to take this opportunity to once again, thank all who participated in our inaugural Softlink Information #gotknowledge2020 survey. The survey was designed to investigate and analyze work patterns, identify staffing, resource and budget trends, the services currently delivered and collect opinions on future trends.
Our Liberty and illumin customers recognized early that the future is all about digital resources and AI. They have been ahead of the curve and have been our enthusiastic partners as we all embrace this future.
Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.
While Softlink Information Centres focus on delivering a great product, our secret ingredient is the strong focus we place on delivering an exemplary support experience to our Liberty and illumin customers.
As an information manager, you’ve probably noticed an increase in information and resources in your organization, particularly in recent years. Staff and users are demanding access to the resources they need.
All that anticipation and all that enjoyment have come and gone for 2019. Is it us or is time just flying by? The Melbourne conference, an action-packed day of learning and interaction is over for another year.

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