Information & Knowledge Centres

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Welcome to the third instalment of our rollout series! If you’ve been following along, you’re now well on your way to a successful library system transition.
For many in the library sector, the opportunity to attend a conference, like a Liberty User Group Meeting, will occur at some point. This is especially true for those working in medical, legal, academic, and government libraries. We all love an informative conference where networking opportunities are valuable. If you’re due to attend a conference soon, having a few tips on hand will help.
From the UK to Canada, Australia to Denmark, current technology is providing public libraries with exciting opportunities to deliver their ever-increasing range of services and build strong communities.
Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.
Rolling out a new system (OPAC – Online Public Access Catalogue; and Administration Portal) is more than just switching on a new interface and managing it via the staff portal. For many users, the system is the entire library and its operations - it's the complete solution, the everyday resource management platform, and the system they rely on to run public library operations. So, there needs to be a smooth transition between old and new public library management software - not a disruption.
Softlink Information Centers, a Volaris Group company, has acquired Aurora Information Technology (AIT), a leading developer of software solutions for public and special libraries. Founded in the late 1990s by Doug Coulson and Martin Fisk, AIT has built a solid reputation delivering reliable and user-friendly software.
Softlink and AIT are heading to Townsville for the QPLA LEaD Conference, taking place from March 24-28, 2025! Samantha and Suzana will be at the AIT booth (B09), ready to connect with library professionals from across Queensland.
Welcome to the second part of our series looking at the role of technology in library outreach. In this instalment I am focussing on how to make the user homepage of your library management system a more effective component of your outreach programs.
Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich integrated library system (ILS) or research management system (RMS) will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.
If your library doesn’t have a brand yet, it’s time to think about what would make the space recognizable. Can users and non-users alike easily recognize your homepage? If not, then there is room for improvement!

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