Information & Knowledge Centres

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Today, most special libraries and archives aren’t taking full advantage of their current library management systems. Not because the tools aren’t there, but because it’s time consuming to explore everything between daily tasks like urgent research requests, maintaining compliance, or supporting internal projects.
There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual, there’s something for everyone! We did a quick office poll with the Softlink IC staff about what features to highlight, and we’ve listed our top 5 Liberty features below.
Research libraries have always been centers of knowledge and innovation, but the role they play today is vastly different from what it was even a decade ago. As the research landscape grows more complex, combined with rapid digital transformation, traditional systems can no longer keep up. To meet these demands, research libraries are transforming. Integrated solutions such as Liberty Digital and illumin, replace outdated systems with flexible platforms purpose-built for today’s knowledge and research management needs.
In our most recent post, we went through three of illumin’s most popular features – Advanced Search, Filters, and Pinning Views. But what about illumin’s newest features?
A Knowledge and Research Management System helps research teams organize their workflows efficiently, reducing time spent searching for information and increasing productivity. Softlink IC’s illumin, provides features such as filters, advanced search, and pinning views so teams can streamline their research workflows, track requests, and surface the insights that matter. Here’s a closer look at how these features help research teams work smarter.
illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and précis’s queries and answers provided to staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared.
The free, annual North American Liberty User Group Meeting held on May 13th, was again held online due to travel restrictions. Nonetheless, we were delighted that many of our library customers could join us for an action-packed afternoon despite many commenting they now have Zoom fatigue!
This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were - time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.
Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) - and the results were surprising.
Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient.

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