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Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) - one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.

How to Source eBooks for Your Library

Are you wanting to increase your library’s eBook offerings? You’re not alone. Libraries are increasingly offering digital as well as hard copy resources. EBooks are just one of a wide variety of eresources that are an increasingly common offering in all types of libraries, from specials to public. But where can librarians, who want to provide more eBooks to their users, buy them?

SWITCH 2025 Highlights: The Aurora Product Suite with Astria and the New Montage v2

Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.

Avoid the ‘What Happened to the System?’ Moment: Your OPAC + Administration Portal Launch Plan

Rolling out a new system (OPAC – Online Public Access Catalogue; and Administration Portal) is more than just switching on a new interface and managing it via the staff portal. For many users, the system is the entire library and its operations - it's the complete solution, the everyday resource management platform, and the system they rely on to run public library operations. So, there needs to be a smooth transition between old and new public library management software - not a disruption.
Softlink at CILIP image

Meet Us in London: Softlink IC at the CILIP Supplier Showcase, May 1st 2024

Softlink Information Centers (Softlink IC) is delighted to share that we will be at the Chartered Institute of Library and Information Professionals (CILIP) Supplier Showcase. Scheduled for 1 May 2024, this one-day event will take place at 113 Chancery Lane, London. On the day, attendees can meet with leading suppliers of library management solutions in a non-sales environment. They will have the opportunity to experience product demonstrations, discuss their specific needs, and build connections with suppliers.

Meet Softlink IC at RLUK24: Empowering Research Libraries with illumin

Softlink Information Centers (Softlink IC) is thrilled to be part of the RLUK24 Conference, happening virtually between March 20-22, 2024. This aims to dive deep into the evolving role of research libraries amid the rapid pace of technological advancements, with a special emphasis on Artificial Intelligence (AI) – their conference theme is “New Frontiers: The expanding scope of the modern research library.”

Softlink Information Centers Shines at BIALL and CALL Conferences

Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.
Alex the Alpaca on 2024 review

2024 Wrap-Up: Milestones and Moments at Softlink Information Centers

As 2024 ends, we reflect on a year filled with innovation, connection, and success. This year, we expanded our product offerings, engaged with library and information professionals around the world, and continued to strengthen our commitment to support the needs of library and knowledge centers.
various clocks displayed on a wall near some bookshelves

Make the Age of Information Work for You!

It’s true, we are living in an Age of Information and for some of our Liberty users, perhaps they know nothing other than borrowing books via the Liberty App. While other Liberty users may recall the smell of books, as a young kid they entered that large room with stacks of resources, spacious seating and large group study tables known as the library. A place to get lost, to be inspired, to hang out or to just sit and absorb the quiet while reading the daily news.
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End the eBook Mystery

eBooks are not new. They’ve been around since the 70s (that’s right, the 1970s, not a typo!). However, for libraries and knowledge centers, eBooks have grown tremendously in popularity since the early 2000s and they have their place on library ‘shelves’ for a few reasons.

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