Information & Knowledge Centres

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The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.
Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient. Here are five interesting capabilities of Liberty that you might not be aware of:
As we navigate the digital transformation of libraries, understanding the role of cloud hosting in managing library systems is crucial. This guide aims to demystify cloud hosting and explain why it’s a smart choice for your library.
Deciding to change your Integrated Library System (ILS) is a significant decision and many library professionals often wrestle with the question, “Is it time to move on from our current ILS?” If you're dealing with inflexible legacy systems, limited support, or rising hidden costs, it might be. Here are some of the warning signs:
Your health library’s homepage is often the first point of access for clinicians, researchers, or students, and a strong digital presence is essential. Without effective visibility, even your most valuable digital resources can go unnoticed. Here’s how Softlink’s effective library management strategies can help your library shine.
As an industry leader in library management software, Softlink is proud to commemorate 40 years of innovation and customer success in 2023. Our journey began in 1983, a time when the landscape of technology was vastly different from what we know today.
In today’s digital age, libraries are constantly looking for ways to enhance their efficiency and productivity. One solution that is a proven winner is the adoption of an Integrated Library Management System (ILMS). However, choosing the right ILMS can be a daunting task. In this blog, we will explore the key factors to consider when discovering your ideal ILMS.
The game of Scrabble™ is nearly finished, you’re left with HPQOAPMI and no triple word or triple letter options. That’s why you have a love/hate relationship with it! How are you supposed to come from behind and beat your opponent with those letters? Softlink IC has the solution!
Are you ready to bring your library to the next level? Look no further than QR codes! As we embrace the digital age, libraries are constantly exploring innovative ways to showcase their services and collections to patrons. These nifty little squares can instantly connect patrons to a wealth of information about the library or knowledge center, events, collections, and so much more – all with a simple scan from their smartphone.

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