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It’s Time to Change Your Integrated Library System to Liberty Digital (If You Haven’t Already)

Deciding to change your Integrated Library System (ILS) is a significant decision and many library professionals often wrestle with the question, “Is it time to move on from our current ILS?” If you're dealing with inflexible legacy systems, limited support, or rising hidden costs, it might be. Here are some of the warning signs:
Graphic design - Logo

The #gotknowledge 2021 Library Survey is Now Closed!

The Softlink IC #gotknowledge library survey for 2021 closed on the 31st of August. We were delighted that as the month rapidly came to a close, we received a flurry of completed surveys to add to an already record number returned over the last 3 months. Thank you to everyone who took the time to complete our survey, it is greatly appreciated.
Big Ben - Palace of Westminster

The House of Commons Library Chooses Softlink IC’s illumin

Softlink Information Centres (Softlink IC) is pleased to announce the House of Commons Library recently selected illumin as their customer requests and enquiries management system.
Library - Book

Legal Librarians – Always a Law Firm’s Valued Asset!

Technology has and continues to impact all business sectors. It is presenting challenges within the legal industry. Has technology provided a boon for legal library staff in strengthening their position as a valuable asset within their firms? Softlink believes so.
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The Softlink IC #gotknowledge2020 Survey Closes Soon!

The Softlink Information Centres #gotknowledge2020 survey, designed to get to know you and our library sector even better, opened in early April. We have been delighted with the response we have received over the last 8 weeks. To all of you, who have already completed our survey, thank you!
Seminar - Public Relations

The Melbourne Liberty Conference – How Quickly Did That Come and Go!

All that anticipation and all that enjoyment have come and gone for 2019. Is it us or is time just flying by? The Melbourne conference, an action-packed day of learning and interaction is over for another year.

6 Reasons Why Your Library Needs Alpacas

You may have heard a lot about alpacas in recent times. Here are six reasons why your library needs alpacas.

Top 3 Tools Libraries Use for Patrons with Visual Impairment

Whether your library uses Liberty or illumin, you may have one or more users with some degree of visual impairment.

Brisbane Liberty Library Management System Training Proves Popular

Softlink Information Centres’ Brisbane head office was the venue for July’s Liberty library management system training. The free, face-to-face, customer training sessions were fully booked, as enthusiast Liberty users joined Softlink IC’s Alex and Sarah for a fun and interesting day.

Reference Interviews – Time and Cost Expensive or Not?

The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.

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