Information & Knowledge Centres

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Softlink Information Centres’ Brisbane head office was the venue for July’s Liberty library management system training. The free, face-to-face, customer training sessions were fully booked, as enthusiast Liberty users joined Softlink IC’s Alex and Sarah for a fun and interesting day.
The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.
Promoting the value of your library is a necessity these days. While there are no doubt several actions you have already implemented to do so, we thought we'd give you a few more ideas!
The digital revolution has transformed the way we access and interact with information. For libraries, knowledge and information centers, this revolution presents a unique opportunity to extend their reach and impact. By digitizing your collection, you can make your resources more accessible and relevant in today’s digital world. Follow these five easy steps to successfully start digitizing your library.
In the ever-evolving landscape of legal libraries, the integration of advanced library management software is emerging as a crucial element in modernizing these knowledge hubs. With legal professionals grappling with increasingly complex research demands, selecting the right Integrated Library System (ILS) is becoming essential. This blog explores seven key features of an ideal law library management system.
During a time when digital threats loom larger than ever, securing sensitive information has become paramount for organizations across the globe. Recent high-profile data breaches have only highlighted the urgency of this mission, prompting a surge in searches for robust data security solutions.
Congratulations to the Sea Power Centre Library on reaching a cataloguing milestone, entering the 6000th record into their Liberty system which holds their historic reference collection.
It is easy for most of us to walk into a library and search for a resource, use a computer, or read a journal. However, doing so is not always easy for those with a visual impairment. How accessible is the library’s information to those users?
Librarians and knowledge managers get that information comes in all types of formats. They understand that information has been shared using the technology of the time, be it orally, handwritten or printed. While older ways of recording knowledge are still utilized and undergoing preservation, the bulk of current information is now created in digital format. Being digital does not mean that data is automatically preserved. Librarians and Knowledge Managers get that as well!
For knowledge managers, library, and IT staff the value of data is nothing new. Their focus is on curating information and protecting sensitive data from those who would use it for unethical or questionable purposes.

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