Information & Knowledge Centres

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We at Softlink IC believe hosting your Liberty or illumin system with us is a hassle-free, cost-effective option. To convince you, we list 10 advantages, grouped into three categories that highlight the benefits of hosting your cloud-based library management and research management systems with us.
To paraphrase Ratty’s conversation to Mole, in A. A. Milne’s wonderful Wind in the Willows, Softlink IC’s developers have been “messing about” in artificial intelligence (AI). That’s not to say our developers aren’t intelligent. Certainly, they are clever enough to recognize the importance of artificial intelligence now and into the future.
Monash University English Language Centre is the first to use Softlink IC's new customer support service. Softlink’s Liberty and illumin communities now has a new way to connect with our customer Support teams.
With a theme of Global Impact, Local Footprint, the 2018 Australian Law Librarian’s Association (ALLA) conference program has a strong focus on law library technology.
If you missed the introduction to our “Role of technology in library outreach” series, we’re defining library outreach as the endeavours that are aimed at the following:
We all know the feeling. That temptation to give in to a child who keeps bugging you about getting something they want. Whether it’s sweets, a new bicycle, or a mobile phone with all the bells and whistles, the nagging won’t stop before they get it, or you are fit to be tied. For the sake of peace, you give in, and so it has come to pass for our illumin representative, Alex the Alpaca. Yep, we at Softlink IC gave in.
Today, most special libraries and archives aren’t taking full advantage of their current library management systems. Not because the tools aren’t there, but because it’s time consuming to explore everything between daily tasks like urgent research requests, maintaining compliance, or supporting internal projects.
As the journey into 2021 begins, Softlink Information Centres looks back at the extraordinary year that was 2020. What a busy, challenging year it was for everyone!
Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.
After nine years as Professional Services Manager for Softlink Americas, Maida Rubin stepped into a new role as global Customer Community Manager for Softlink’s Information Centres division.

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