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Interview - Job interview

Reference Interviews – Time and Cost Expensive or Not?

The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.
Beard - M. Moustache

Appraisal Institute Solves Business Challenges With Liberty and illumin

The Appraisal Institute, based in Chicago, is a global association of professional real estate appraisers, with 19,000 members and 80 chapters worldwide. The Institute funds and operates the Y.T. and Louise Lee Lum Library, which provides members with reference services in all areas of real estate appraisal.
Strategy - Marketing

Does Research Leadership = Competitive Advantage in an Info Bulge Era?

As early as the 1980’s strategists like Porter and Miller were linking information with competitive advantage.
Pictures from the Melbourne UGM

The Exciting Return of Melbourne’s Liberty User Group Meeting

We recently hosted our highly anticipated, in-person, User Group Meeting (UGM) in Melbourne, Australia. The day was filled with valuable insights, informative sessions, and demonstrations; we even welcomed enthusiastic attendees from the distant shores of Papua New Guinea. We were excited to welcome users back to real life, in-person events reigniting opportunities for networking and sharing.

illumin Highlights Video

Connect, streamline, and share with your research team with illumin research management system. Watch video below for highlights.

Looking for a better way to manage your research requests? illumin can help

Softlink's illumin is the perfect tool for knowledge and research management as it collects, records, quantifies and summarises queries and answers for staff and clients. The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared. Watch the video below for more insights into illumin.

Fill Your Library with Digital Content!

It’s no secret libraries are evolving, the 21st century is all about digital content in your catalog! Increasingly, libraries are focused on managing digital information. Not only is data increasingly being produced in digital format, more and more people expect access to information anywhere, anytime. Softlink IC’s Liberty Digital can bring your newly digitized content and other electronic files to life for your users with an easy to navigate homepage you can get to anytime, anywhere.

The role of technology in library outreach – the library homepage

Welcome to the second part of our series looking at the role of technology in library outreach. In this instalment I am focussing on how to make the user homepage of your library management system a more effective component of your outreach programs.
Case study - Business

Not a ‘Spare Seat’ for the PNG Cataloging Workshop

Last week’s Cataloging workshop was a great success. Softlink IC's Aaron Rose delivered the virtual workshop to a packed ‘house’ of enthusiastic Librarians from Papua New Guinea. Many of the attendees even brought along members of their staff. The more the merrier!
Businessperson - Stock photography

The Rise of In-House Lawyers – They Need Knowledge Managers Too!

The legal sector has been subject to significant disruption since the GFC. Law firms have found ways to cut operating budgets by outsourcing some paralegal and research services to service providers. More recently, there has been an increasing move by organizations to build their own team of in-house lawyers. Softlink IC is following the in-house legal trend. It has the potential to provide opportunities for library and knowledge centre researchers.

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