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5 Library System Features You Could Be Using (But You Probably Aren’t)

Today, most special libraries and archives aren’t taking full advantage of their current library management systems. Not because the tools aren’t there, but because it’s time consuming to explore everything between daily tasks like urgent research requests, maintaining compliance, or supporting internal projects.

Softlink IC: Your 2025 Wrapped

This year wasn’t just about software updates or company events; it was about our customers navigating digital change with our products. Across the sectors, we noticed the main benefits our systems provided were – time-saved, manual work reduction, and improvement in both resource discoverability and reporting strength. These helped deliver clearer outcomes to our customers’ organizations for 2025.

Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington

Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.

Charting the Future of Libraries: Highlights from ABR 2025 in Oradea

Earlier this month, Softlink Information Centres was proud to attend the 35th National Conference of the Romanian Library Association (ABR 2025) in beautiful Oradea, Romania. Hosted in collaboration with Softlink Central Europe, the University of Oradea, and the newly modernized “Gheorghe Șincai” Bihor County Library, this year’s conference reflected a renewed energy and vision for libraries in the digital age.

The Complete Guide to Choosing a New Integrated Library System (ILS) in 2025

In today’s rapidly evolving world of library and information management, choosing the right Integrated Library System (ILS) can transform your library’s operations and enhance the user experience. This guide will walk you through what an ILS can do for your organization, the key considerations to keep in mind, the must-have features to look for, and the practical steps to make the right choice. And if you pair it with our latest webinar, Time to Switch? How to Know (and Do) an ILS Upgrade Right, you’ll have both the strategy and the confidence to take your next step.

Why You Should Always Encourage Patrons to Explore Digital Archives First

In today’s fast-paced digital world, it’s essential for corporate, legal, government, and special libraries to encourage teams and stakeholders to explore digital archives first for smarter, more secure, and more efficient research. With solutions like Liberty Digital, you can collect, preserve, and provide long-term access to digitized or born-digital materials, making critical information available anytime, anywhere. Whether it’s case files, reports, policy papers, or multimedia records, digital archives offer a searchable, organized alternative to physical files – saving time and supporting better discovery. Promoting these resources early helps staff find what they need faster, reduces wear on physical collections, and meets modern expectations for on-demand access and compliance.

Strengthening Skills and Connections – A Look Back at Our Week in Papua New Guinea

On Friday 18 July, Softlink IC wrapped up a week on the ground in Papua New Guinea, delivering in-person Liberty Digital training for the National and Supreme Courts. Led by Sarah Thompson and Jacob Devine, the sessions brought together court librarians from across the country, all eager to sharpen their skills and build confidence in the system.

Then vs. Now: How Research Libraries Are Powering Discovery with Liberty Digital and illumin

Research libraries have always been centers of knowledge and innovation, but the role they play today is vastly different from what it was even a decade ago. As the research landscape grows more complex, combined with rapid digital transformation, traditional systems can no longer keep up. To meet these demands, research libraries are transforming. Integrated solutions such as Liberty Digital and illumin, replace outdated systems with flexible platforms purpose-built for today’s knowledge and research management needs.

Effective Library Management for Health Libraries – A Guide to Increasing Usage

Your health library’s homepage is often the first point of access for clinicians, researchers, or students, and a strong digital presence is essential. Without effective visibility, even your most valuable digital resources can go unnoticed. Here’s how Softlink’s effective library management strategies can help your library shine.

The Solo Librarian’s Secret Weapon: How to Boost Library Engagement

Solo librarians juggle multiple roles, balancing marketing, support, research, and library management. While balancing all of this, how can you transform your library into a dynamic, engaging hub? This blog recaps some of the practical strategies we covered in a recent webinar that will make your library irresistible.

Lights, Camera, Library! Crafting an Engaging Promo Video

Ever thought about giving your library the Hollywood treatment? A short, snappy video could be just the thing to spark curiosity and draw in new faces. In just 1-2 minutes, you could showcase what makes your library special. Ready to roll? Here’s a short guide to putting your library in the spotlight.

5 Things You Didn’t Know Your Library System Could Do

Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient.

Insights from Marshall Breeding – Navigating the Future of Library Technology

Softlink Information Centers had the pleasure of hosting a Fireside Chat with Marshall Breeding, a renowned library technology expert, during our Virtual Open Day. The session, expertly hosted by Alyx De La Cruz from our customer care team, offered a deep dive into the evolving landscape of library technology and its implications for special libraries. Here are some key takeaways from their enlightening conversation.

Meet Us in London: Softlink IC at the CILIP Supplier Showcase, May 1st 2024

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Softlink Information Centers (Softlink IC) is delighted to share that we will be at the Chartered Institute of Library and Information Professionals (CILIP) Supplier Showcase. Scheduled for 1 May 2024, this one-day event will take place at 113 Chancery Lane, London. On the day, attendees can meet with leading suppliers of library management solutions in a non-sales environment. They will have the opportunity to experience product demonstrations, discuss their specific needs, and build connections with suppliers.

Digital Library vs Physical Library: The Ultimate Face-off

Libraries have been an integral part of our society for thousands of years. They offer knowledge and a space for discovery. However, with the rise of technology, the traditional physical library has been challenged by the digital library. The question arises, who will win the ultimate face-off!?

Liberty Link: The Key to a 24/7 Library in Your Pocket

In today’s digital era, libraries are adapting to new technologies to enhance their services and user engagement. Softlink IC’s mobile app Liberty Link is designed to provide easy access to your Liberty catalog directly from your mobile device.

5 Easy Steps to Digitization In Your Library: A Beginners Guide

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The digital revolution has transformed the way we access and interact with information. For libraries, knowledge and information centers, this revolution presents a unique opportunity to extend their reach and impact. By digitizing your collection, you can make your resources more accessible and relevant in today’s digital world. Follow these five easy steps to successfully start digitizing your library.

New Year, New Goals – 5 new year’s resolutions for your library to start 2024 with a bang!

As the new year unfolds, it’s a great time for libraries to set resolutions for the new year and maximize opportunities for innovation and growth. The always changing landscape of information management calls for strategic goal setting.

This blog is a short recap of our recent webinar which delivered five possible resolutions for the new year. And as a bonus, we not only provide 5 ways to start 2024 with a bang, but we’ll also share some essential insider tips to ensure their effective implementation, keeping you on course to achieve your goals.

Exploring Trends in Law Libraries for 2023 – Embracing Innovation and Inclusion

As the legal landscape continues to evolve, law libraries play a vital role in providing essential resources and services to legal professionals and researchers. In 2023, several emerging trends are shaping the field of law libraries, transforming the way they operate. This blog post will delve into five key trends that are driving innovation and inclusivity in law libraries.

7 Tips for Success in Your 1-person Library

When you’re running a 1-person library, there are many strategies you can employ to ensure success. From organizing and managing your time, to leveraging technology, and getting creative with marketing, there’s a lot to consider. These tips are from a recent webinar we offered, and in this blog, we’ll be sharing those 7 tips to help you out:

Why Every Corporate Library Needs a Mobile App

As a librarian, you know that a well-stocked library is an asset in any organization. But have you considered adding a mobile app to your cache of resources? Whether your library is big or small, a mobile app can offer many benefits including efficiency and patron convenience. In this blog post, we’ll discuss the top reasons why your corporate library needs a mobile app.

5 Things You Didn’t Know Your Library System Could Do

Integrated Library Systems (ILS) have come a long way and our ILS, Liberty, is at the forefront of this evolution. Over the years, Liberty has introduced many innovative features designed to make managing your library’s resources easier and more efficient. Here are five interesting capabilities of Liberty that you might not be aware of:

Enhance Your Catalog Homepage in Just 10 Minutes!

If your library doesn’t have a brand yet, it’s time to think about what would make the space recognizable. Can users and non-users alike easily recognize your homepage? If not, then there is room for improvement!

Exploring the World of Parliamentary Librarians

Libraries are some of the most exciting places to work, and as a librarian, you get to use a variety of skills every day. In this blog series, we’ll look at the types of skills and knowledge necessary for working in a library, knowledge or resource center. And we’ll showcase some specific sectors where you’re bound to find a librarian! We’ll start off with the work librarians do in a parliamentary setting. So, if you’ve ever wondered about working in a library, keep reading to learn more about the skills you’ll need to succeed!

Who Has the Best Library Homepage? Here Are Our Top Picks!

This is a blog with a twist. We know Liberty Digital is packed full of fantastic features and functionality. One of its best features is the flexible and customizable homepage which means you can create a homepage or OPAC (online public access catalog) as unique as your organization.

Power Up Your Library with These 6 Tools -The Ultimate AI Toolkit for Librarians

The AI revolution isn’t just knocking on the library door – it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.

4 Ways to Secure and Protect Your ILMS – Part 2

Part 2 of the Secure and Protect blog

In part 1 of our last blog post we looked at how Softlink IC protects our products. Part 2 of this blog will show you how you can secure and protect sensitive data, documents and resources or modules in Liberty.

Make the Age of Information Work for You!

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It’s true, we are living in an Age of Information and for some of our Liberty users, perhaps they know nothing other than borrowing books via the Liberty App. While other Liberty users may recall the smell of books, as a young kid they entered that large room with stacks of resources, spacious seating and large group study tables known as the library. A place to get lost, to be inspired, to hang out or to just sit and absorb the quiet while reading the daily news.

You’ll Never Guess Our Most Popular Liberty Feature of 2022!

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There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual there’s something for everyone, one feature we’ve noticed people are really in love with is our new option to add subpages to the homepage. We’ve seen how this feature has made using Liberty an even better experience than for our users, and their library users.

Tidy Up Your Library

Over time, even the best-maintained systems can benefit from a little spring cleaning. Tidying up your library management system (LMS) is a great way to keep things in top shape. While data cleanup might sound like a big task, it’s easier than you think—and crucial for ensuring your system runs efficiently.

5 Liberty Features That’ll Grab Your Attention

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There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual, there’s something for everyone! We did a quick office poll with the Softlink IC staff about what features to highlight, and we’ve listed our top 5 Liberty features below.

The Future is Near: Liberty Digital is Coming Soon

For over four decades, Softlink has been at the forefront of digital transformation. Softlink was one of the first to offer a Library Management System when libraries were transitioning from card catalogs to computers and one of the first to pioneer web-based systems for library management.

End the eBook Mystery

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eBooks are not new. They’ve been around since the 70s (that’s right, the 1970s, not a typo!). However, for libraries and knowledge centers, eBooks have grown tremendously in popularity since the early 2000s and they have their place on library ‘shelves’ for a few reasons.

5 Essential Productivity Hacks for Your Library

Navigating the intricacies of an Integrated Library System (ILS) is second nature to you, mastering tasks like cataloging, circulation, and managing patron records. But what if there’s a way to elevate your library’s efficiency to the next level? Let’s explore five productivity hacks that could redefine the way you manage your library’s operations.

OAI-PMH the Library Protocol Everyone is Talking About

The game of Scrabble™ is nearly finished, you’re left with HPQOAPMI and no triple word or triple letter options. That’s why you have a love/hate relationship with it! How are you supposed to come from behind and beat your opponent with those letters? Softlink IC has the solution!

7 Ways Law Libraries Save Law Firms Money

Law libraries accommodate all manner of resources, both digital and physical, to help lawyers in their research. More and more, law firms are relying on the internet, online databases, and web-based services for research, but there is still a need for physical publications. Legal librarians are essential to maintain these libraries, update records, and assist with legal research. Their duties often go far beyond this, and they make an invaluable contribution to law firms. Here are 7 ways that law libraries and librarians help save law firms money.

Official Launch of Liberty in Vietnam

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Softlink IC is pleased to announce that on the 15th of September 2021, in conjunction with the Sao Mai Education Group, Liberty, our integrated library management system, was launched to libraries across Vietnam.

How to Promote Your Library to Your Target Audience

Published September 24, 2021

Think of the major brands that are recognizable by their logo, their color scheme, the product they sell, and the message they deliver. Then think about whether your library is recognizable to your users and non-users in the same way. If not, you need to consider how you “brand” your library.

In a digital era, users no longer need to visit the library’s physical location. They can access the library’s Homepage from anywhere, so how it looks, feels, entices, and informs users is critical.

The Virtual NZLLA and ALLA 2021 Conferences

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Following our successful attendance at the July American Association of Law Librarians (AALL) online conference, Softlink IC turned its attention to the Southern hemisphere.

Beginner’s Guide to Reporting in Your Library

Reports are a librarian’s best friend and extracting verifiable data from their integrated library management system (ILMS) is increasingly non-negotiable. Reporting ensures you are all over the information you and your management team need. Best of all, reports prove the value of a library!

There’s another reason why reporting in your library is vital. Have you ever had to argue a case for increases to budgets, new technology, an up-to-date ILMS, additional eResources, or additional staff? Asking for more like David Copperfield with a bowl in his hands, won’t work for librarians any more than it did for him!

Softlink IC understands the real value of reporting. Our customers love Liberty’s Reporting and Analytics features. So, if you are a beginner and part of your responsibility is to produce various reports, where do you begin? Here are a few tips that may help!

4 Key Takeaways From the North American Liberty User Group

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The free, annual North American Liberty User Group Meeting held on May 13th, was again held online due to travel restrictions. Nonetheless, we were delighted that many of our library customers could join us for an action-packed afternoon despite many commenting they now have Zoom fatigue!

It’s All About Accessibility for Library Management Systems

Published May 14, 2021

James Martin, Softlink IC’s Development Manager has a little accessibility challenge for our Liberty library management system (LMS) users.

Close your eyes. Now, try sending an email to your boss (this should be fun). How can you use a computer without being able to see the screen? How do you select a program? What use is a mouse? Once you get into a program, how do you find your way around? This is the problem facing millions of blind users worldwide.

Fortunately, there are tools and standards out there to help. There are also organizations whose sole focus is to define a consistent approach that software can implement to make a program accessible to everyone.

Not a ‘Spare Seat’ for the PNG Cataloging Workshop

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Last week’s Cataloging workshop was a great success. Softlink IC’s Aaron Rose delivered the virtual workshop to a packed ‘house’ of enthusiastic Librarians from Papua New Guinea. Many of the attendees even brought along members of their staff. The more the merrier!

The Increasing Sophistication of Artificial Intelligence and Libraries

To paraphrase Ratty’s conversation to Mole, in A. A. Milne’s wonderful Wind in the Willows, Softlink IC’s developers have been “messing about” in artificial intelligence (AI). That’s not to say our developers aren’t intelligent. Certainly, they are clever enough to recognize the importance of artificial intelligence now and into the future.

4 Benefits of a Corporate Digital Library

Digital libraries in organizations of all kinds have been critical to the development of an even more valuable workforce. The advantages to corporations results in the increased communication skills, brain agility, innovative thinking and wellbeing of their staff.

Outsmart Serials with the Latest Liberty Release!

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Libraries and knowledge center staff have always put their users first. As their partners, Softlink Information Centres continues to deliver functionality our customers request in every new Liberty release.

5 Reasons Businesses Need Librarians

Information on the web may be easy to find quickly. But is it the information your organization needs? Is it from a valid source, up-to-date and accurate? Is it applicable to the organization’s requirements? That is what a librarian, using a functionally rich integrated library system (ILS) or research management system (RMS) will deliver efficiently. Organizations need librarians to gain an advantage in an increasingly competitive business environment.

Liberty’s Smart Serials Coming to a Library Near You!

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Cataloging and managing serials can be a complex process. Softlink IC, in consultation with our customers, set about simplifying serials management in Liberty, our library management system. We haven’t thrown the previously significant functionality out with the bathwater! The result is Smart Serials and, if the feedback we’ve received from customers who have seen a preview is anything to go by, we know you’re going to love it.

5 Steps on the Journey to a New Library Management System

Is your current library management system having trouble coping with the exciting challenges your knowledge center staff face? Is a new library management system the answer? If so, Softlink IC believes Liberty is the system for you. It will meet your current and future needs. But we do understand you might want to do a bit of research and evaluation before you take our word for it!

4 Important Email Notifications You Should be Sending Your Library Users

Regular contact with your library and information center users is vital. This means keeping them informed of research services, reminding them about their loaned items, or planned events. It reinforces your value to them. Making sure you keep in contact via email is the ideal way to do that. If you use our Liberty Library Management System, it’s a breeze.

Our Liberty and illumin APIs Make Liberty and illumin do the Work

Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.

Need Cost Effective Cloud Storage for Your Digital Resources?

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Do you already have a large number of digital resources? Do you have more resources that, in an ideal world, you would love to digitize, but storage is an issue? Our hosted Liberty users are finding Softlink IC’s Massive Knowledge Repository (MKR) solution is the answer.

4 Steps to Promote Your Corporate Library

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So there you are – the proud manager of a beautiful new corporate library. You’ve done all the hard work. The steps you’ve taken to get to this point have been many. The last thing you want is all that hard work wasted. You want the library to be used to its full potential! For that, you need buy-in across the organization.

A Day in the Life of the Melbourne Cricket Club Librarian, David Studham

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In the second of our Librarian Spotlight series, we turn to David Studham, Library Manager at The Melbourne Cricket Club Library. David gives us an insight into his working day and how the Liberty Library Management System has assisted him, and his staff, to deliver ever increasing value-added services to their users.

Librarian Spotlight – a Day in the Life of a Legal Librarian

In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners.

Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!

3 Emerging Trends for Medical Librarians

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Time and technological innovation wait for no one! For medical librarians, technological innovation is presenting them with exciting opportunities. Softlink Information Centres believe they should consider the following three emerging trends. The trends are an opportunity to expand their role.

Tips for Attending a Conference

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For many in the library sector, the opportunity to attend a conference, like a Liberty User Group Meeting, will occur at some point. This is especially true for those working in medical, legal, academic, and government libraries. We all love an informative conference where networking opportunities are valuable. If you’re due to attend a conference soon, having a few tips on hand will help.

The Challenge of Digitizing Collections

As the world migrates online, resource collections in archives, museums, and libraries also need to have a presence there. Digitizing at least the most significant parts of their collections ensures that presence.
Digitization involves the conversion of resources, currently in a physical format, into a digital one. The conversion process can extend to all existing media, including books, journals, documents, and artefacts. Managing the digitization process has become a key concern for resource managers around the world. Education, government, and corporate entities need to meet many challenges as they commit to this vital process.

3 Reasons to Embed Librarians in Clinical Teams

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When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian. We often think of librarians as… well… stuck in libraries. But, with advanced mobile connectivity, librarians literally carry their library with them. Embedding a librarian into a clinical team provides a huge advantage. Librarians ensure relevant information for rounds is available, and can access research and information efficiently. That is the skill set they bring to a clinical team.

Softlink IC’s First Liberty Virtual User Group Meetings for 2019

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Kicking off a packed 2019 calendar was the first of the 2019 Liberty Northern and Southern Hemisphere Virtual User Group Meetings (VUGMs). Held on the 24th of January, attendance numbers for both meetings were heartening especially at a time of the year that brings with it so many tasks needing your attention.

Health Libraries Are as Vital Today as Ever

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Even in the digital age, health libraries play an important function. In fact, with the fast pace of change in the medical industry and the sheer volume of information, health libraries are as vital today as they ever were, both in the United States and worldwide.

Cricket NSW Goes Live with Liberty

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Cricket New South Wales (NSW) went live with the Liberty library management system on the 19th of December 2018. The day also saw Sarah Thompson, Softlink IC’s Technical Services Manager travel to Sydney to train 3 of the 5 Cricket NSW library volunteers.

Louis Lum from the Catholic Diocese of Auckland Library is Retiring

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Long-time Liberty user and librarian at the Catholic Diocese of Auckland (CDA) Library, Louis Lum, is retiring at the end of 2018. Louis has been a Liberty user since Softlink’s foray into New Zealand. It has been a pleasure getting to know and assist Louis over the years. We congratulate him on achieving 50 years in the library sector and send him warm wishes for a wonderful retirement.

Liberty Training and User Group Meeting in Beautiful Edinburgh

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October saw Softlink hold its free Liberty Training and User Group Meetings in the UK, the second of which was held in beautiful Edinburgh. Hosted by Colin McDowall librarian at the Royal College of Physicians, it was attended by a small but enthusiastic group of users who travelled from the West Midlands and North East England to join those more locally based.

Market Your Library’s Services and Resources

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Being a librarian is a stimulating job. No two days are the same, and no two users have the same needs. The ability to juggle many tasks is paramount. The demands on librarians are significant. They face constant interruption, and shifting between roles and responsibilities, all while keeping a smile on their face or trying to! And then there’s the need to keep abreast of new information technology to meet their users’ changing requirements and expectations, while facing budget cuts and less staff. Need we go on?

Tips to Succeed as a Solo Librarian – Part 2

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Some further tips for you as a solo librarian! You will be fulfilling many functions — tasks that in a much larger library would be undertaken by different departments. There is quite a bit on your plate; on top of that, you are dealing face to face with members of the public and fielding requests, overseeing circulation of resources, and developing library reference collections.

How Software Can Help Support the Changing Role of Academic Librarians

Like many industries, new technologies have resulted in the implementation of significant change. The academic library is no exception. The academic library is no exception. Academic librarians are re-thinking their management of collection, curation, and acquisitions. As a result, changes to the librarian’s role are dramatic.

Tips to succeed as a Solo Librarian

Being a solo librarian can be difficult. Even experienced librarians find it very challenging to run and manage libraries all by themselves. Those who take on the role require not only the willingness but an understanding of the diverse skills that they will need to acquire to successfully manage the role. After all, many career opportunities nowadays require solo librarians.

It’s a Wrap – Another Successful Liberty User Group Conference

Almost 50 librarians from education, legal, university colleges, industry and government libraries took part in our Melbourne National Liberty User Group Conference and Masterclass in late August with some taking the opportunity to visit the MCC library. They all had a great time and we would again like to thank David Studham and library staff.

Lamm Jewish Library of Australia

“Our borrowers like that Liberty is simple to use. It is easy to access the catalog directly from the Lamm Jewish Library website and see what is available.”

Leonie Fleiszig, Director

The Role of Data Management Discussed at NZ Science and Research Conference

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130 staff from New Zealand’s Institute of Environmental Science and Research Limited (ESR) came together in Wellington recently to discuss the great science being undertaken across their four science centres, as well as the valuable work of their support staff (including ESR’s Information and Research Services team).

Do Innovative Libraries Need to be Radical for Success?

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Without delving into the challenges faced by 21st century libraries too much, I’m sure we can all pinpoint a time when we read something about innovative libraries and thought to ourselves, “Wow, how on earth did they manage to pull that together? I rarely get time to finish my coffee before it goes cold!”

Plan Before You Scan: Considerations for launching a digital archive project

The American Center of Oriental Research (ACOR)’s new photo archive project aims to bring a collection of 30,000 photos documenting the archaeological and cultural heritage of the Middle East to the public eye. But where do you even begin to digitize 30,000 slides, negatives, and prints?

ACOR is one of the many diverse libraries who use Softlink’s Liberty library management system. In 2016 they were awarded funding from the U.S. Department of Education through the competitive American Overseas Research Centers grant program which will support the ACOR Library Photographic Archive. As a guest blogger for Softlink, Corrie Commisso, Senior Archival Consultant for ACOR, shares her experiences with launching the digital archive project.